70% of People Look You Up Online — Here’s How to Make It a Good First Impression

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What do you do when you hear about a new yoga teacher nearby?

Most likely, you search for them online. You look at their website – if they have one – check their Instagram, and read a few reviews. After that, you decide if they are worth your time and money.

This behaviour isn’t limited to yoga teachers – it applies to many small firms, including bakers, dog walkers, freelancers, and friends who start candle brands in their kitchens. We mix curiosity with caution, and it all happens online.

Recent data shows that 70% of people look up a small business online before visiting or buying from them. This means your website, social media profiles, and email signature work for you, often before you even speak to anyone.

But what if those messages are unclear?

A weak online presence not only misses opportunities – it can also drive people away. This article will explain how to make a strong first impression online.

Small Tweaks That Make a Big Online Impact

Here are some small tweaks that make a big online impact:

  1. Understand What People are Looking for Online

When someone searches for you, they want more than just your phone number. They are trying to figure out if they can trust you. 

They want to know:

  • Is this person or business real?
  • Do they seem professional and trustworthy?
  • Do they provide what I need, and do they seem to care?

Whether you’re a dog walker or an illustrator, potential clients look for reassurance. It’s not about flashy design. They need to trust that you are genuine.

Today, with online shopping and services being common, people instinctively check for this kind of trust. It’s the new way to spread the word.

A recent report from The Scottish Sun showed that seven in ten British consumers read online reviews before making any purchase, no matter how small. This highlights how much your online presence, mainly reviews and testimonials, affects people’s decisions about working with you.

  1. Build a Presence That’s Simple But Smart

You don’t need a complicated website or a big marketing team. But you need a few essential elements that are clear, consistent, and easy to access.

Start with these:

  • Use a clear and professional photo or logo that looks the same on all platforms.
  • Write a short and honest bio that explains what you do and who you help.
  • Provide a way for people to contact you, like an email, form, or direct message.
  • Ensure your layout works well on mobile. Most people will search for you there.

According to design experts at White Space Agency, even a simple website can build trust when it has clear messaging, intuitive design, and a layout that feels “human.” In short: don’t think too much about it, but don’t ignore it either.

  1. Make Your Bio Work Harder for You

Think of your online bio as a way to greet people. It should feel natural and informative.

Here is a simple framework to follow:

  • Who you are
  • What you do
  • Who you help
  • Why you do it

For instance, you can write like this: “I’m Tasha, a baker in London. I create plant-based treats for birthdays, weddings, and other special occasions. I focus on nostalgic flavors that appeal to modern tastes.”

That’s friendly, clear, and welcoming. Aim to keep it under 100 words.

  1. Use Visuals that Reflect Your Brand

If you are a potter, show how you shape clay instead of just sharing pictures of your pots. If you walk dogs, share images of the happy dogs you play with every morning.

You don’t need costly equipment for good visuals. Good natural light and a smartphone camera can greatly improve your photos. Make sure your photos showcase your work well online. This is how people will get to know you.

  1. Choose the Right Platforms for Your Audience

You don’t need to be everywhere, but being in the right place is important. Here’s how to do:

  • Instagram: This is great for creating visuals, giving lifestyle services, or building communities.
  • LinkedIn: It’s essential for professionals, consultants, and freelancers.
  • Facebook: It works well for local visibility and reaching older audiences.
  • A Simple Website: It is ideal for creating a central hub for your audience, which is especially useful for Google searches.

Unsure of where to start? Services such as Wix and Squarespace provide websites with drag-and-drop features. Canva can assist you in creating cohesive branded images. Even a polished Linktree can act as a central hub.

  1. Avoid these Common Digital Red Flags

Want to make people leave your site quickly? Here’s how to drive them away:

  • A site or profile that hasn’t been updated for years is unappealing.
  • Blurry images and typos in your bio can turn people away.
  • Broken links and “404 not found” pages quickly frustrate users.
  • Limit overwhelming colors, confusing navigation, and avoid autoplaying music.

People quickly form opinions online, just like they do in real life. Make sure not to give them a reason to leave.

  1. Add Proof that You’re Worth Trusting

Word-of-mouth has moved online. Reviews on Google, mentions on social media, and testimonials on your website all serve as trust signals that can make a big difference.

In fact, 68% of consumers use online reviews as their main guide for buying decisions. This is much higher than personal recommendations at 24% and brand advertising at 18%. This clearly highlights the importance of taking charge of your online reputation if you want to earn the trust of future customers.

Ask for reviews. A simple message, like “Could you please post a quick review?” usually works well after a project or purchase. Ensure those reviews are easy to find so people can see them.

  1. Keep it Updated and Stay Active

Your online presence needs regular updates. Check in every few months to:

  • Revise your services or fees.
  • Update your main images.
  • Remove outdated information.

Focus on being clear rather than trendy. The goal is to explain what you do and why it is essential clearly.

Conclusion

People will look for details about you online. That’s how things work today. The question is – what will they find?

You don’t need a perfect website or a significant number of followers. What matters is showing that you care and are worth a closer look. Today, first impressions happen online, often even before you speak.

Whether you teach yoga in Manchester, make jewelry in Brighton, or start a side project from your bedroom, your online presence already represents you.

Take time to shape it, because online, a first glance is often your only chance.