Globally, almost half (43%) of businesses will reduce their workforce to make way for AI, with 85 million human-manned jobs predicted to become fully automated by 2025 according to tech experts, but which industries are most at risk of an AI takeover?
To help workers see who’s most at risk, TollFreeForwarding.com worked with business expert Nicola Davolio to reveal five professions that are most at risk of an AI takeover, and which roles can’t be overtaken by robots.
The most at-risk job roles are:
1. Content Marketing
Average annual salary: $50K
Writing social media content, emails, texts, etc. is estimated to become fully automated by 2030. Generative AI, like ChatGPT, that can create convincing content based on the users’ prompts, is doing such a good job that 43% of Millennials are worried it could take their own job as it’s introduced into the workplace.
2. Job Recruitment
Average salary: $49K
Experts predict that traditional recruitment will face displacement in the coming years. Instead of having a recruitment specialist, companies are turning to AI focused software for their recruitment processes. Services like Beamery and HireVue have already begun the shift to using AI to match potential hires by identifying and prioritizing those that are likely to thrive within a company.
3. Manufacturing
Average salary: $31K
With the help of AI and other technologies, manufacturing systems are becoming more efficient and self-correcting. This allows plants to become fully automated with machine learning models determining production, machine replacement, supply ordering and other tasks previously done by humans. Even though tech has replaced 1.7m manufacturing jobs, it’s predicted that AI will help create 97 million new jobs for people by 2025.
4. Customer Service
Average salary: $37K
If you have messaged any customer service program via chat box, chances are you have been chatting with an AI rather than a real person. Automated chat boxes, and phone services are increasing at an alarming rate. Some experts even predict that in ten years free-form queries will become fully automated by AI.
Companies like Amazon and Verizon are already starting the integration with their AI-driven customer service chatbots, however, this can be a huge disadvantage for business even if it is more efficient, as 55% of people prefer a human for customer service interactions.
5. Accounting
Average salary: $60K
Although AI can generate relevant information and free up valuable time for innovation and creativity, much of an accountant’s job is supported by technology and data. With automation among these technologies, it is expected to drive a significant transformation and employee displacement within the profession. As the occupation grows, there’s still room for people-manned roles, however, recent predictions see a 79% chance of automation.
“While AI and other sophisticated technologies are expected to replace some work categories, it is crucial to emphasize that this has been a long-term trend,” says Nicola Davolio, CEO of Hupry.
“Numerous traditional vocations, such as switchboard operators, elevator operators, and bank tellers, have been displaced by technology. Yet, due to technological advancements, new work roles have evolved.”
Although many industries have already integrated AI and ML into their systems and processes, Nicola has revealed five key roles that AI could never fully replace, including:
1. Teachers
2. Lawyers
3. Social workers
4. Medical professionals
5. Therapists
AI could not completely take over such highly personal jobs, as they need a true human touch to understand nuance and continue to be successful. He goes on the explain:
“Some employment functions are essential for people, and it is unlikely that technology will be able to replace them. [As they] frequently demand high degrees of empathy, emotional intelligence, and human connection. Nevertheless, positions requiring creativity, complicated decision-making, and strategic planning are less likely to be mechanized.”
To find out how to stay ahead of the automation, read the full blog post here.
